Training Policy
Because of its third-party status as an independent provider of certification, CCO does not offer training. Third-party providers of services are generally prohibited from offering any related service because of a potential conflict of interest in the outcome of the certification process.
Nevertheless, CCO considers training to be vital to the certification process. Indeed, one of its principal aims has been to stimulate the recognition for the need for professional instruction in the knowledge and skills that define load handling equipment operator competency.
CCO recommends that any candidate or instructor desiring to prepare for CCO certification exams utilize the study materials listed in the appropriate Candidate Handbook and carefully review the Knowledge Areas (Written Exam Outlines) listed there. CCO strongly urges employers or candidates seeking training to submit the appropriate CCO Knowledge Areas to any training firm they are considering to be sure that the curriculum matches the knowledge tested on the CCO exams.
Training Companies
While CCO is unable to recommend or endorse any particular training company, a listing of training companies that have indicated they offer preparatory training for the CCO certification exams is maintained on the CCO website. Such companies are permitted to use the CCO logo and/or acronym with permission in accordance with CCO’s stated policy (see Trademark Usage Policy). No endorsement of the programs offered is implied. Furthermore, this database does not necessarily include all training companies offering preparatory training, and CCO cannot and does not make any warranty or guarantee regarding the qualifications or fitness of any training provider.
Training companies are permitted to host written CCO exam administrations; however, no training may be conducted at any CCO test site within one hour of a scheduled written examination. This requirement, which applies to all CCO written test sites nationwide, is designed to reaffirm the separation between the training and testing processes; it also prevents unwarranted interaction on test day between training and testing personnel.
In selecting a training provider, employers, organizations, and candidates should exercise the same caution they do when soliciting products and services from any vendor. CCO has prepared some additional guidance on sourcing training.
Firms providing training who wish to be considered for inclusion in this database should complete a Listing Agreement and submit it to CCO.
Although CCO does not typically get involved in disputes between candidates and training providers, CCO does have procedures in place to facilitate the resolution of disputes involving an alleged failure to provide services or make payments for services.
Click here to use the interactive database of training companies that have indicated they offer preparatory training for CCO certification exams.